No more manual reports
Every registration goes to SES.HOSPEDAJES automatically, and you can see what was sent and when.
Setup guide · Spain
Guest registration in Spain, done for you
Guests check in on their phone before they arrive. We send every registration to SES.HOSPEDAJES within 24 hours, so you never fill in the portal again.
30 days free · No card · We'll set it up with you
Why this matters
Reporting your guests to the authorities isn't optional: it's a legal obligation for every accommodation, from hotels to holiday rentals. Missing or late reports can lead to inspections and fines, and entering them by hand is where most mistakes happen.
In Spain every guest, including minors, has to be reported to SES.HOSPEDAJES within 24 hours.
Legal basisRD 1059/2023 / RD 933/2021
AuthoritySES.HOSPEDAJES
SubmissionAutomatic, within 24 hours
Retention3 years
How it works
- 1
A booking comes in
From your booking system (Cloudbeds, Beds24 or Smoobu) automatically, or from guests who open your check-in link or scan its QR code at reception.
- 2
The guest gets their check-in link
We email it in the guest's language, from your property, with reminders before arrival if you switch them on. You can also send it yourself.
- 3
They register on their phone
Each guest scans their ID or passport, checks the details and signs. It takes about two minutes, and nobody needs an app.
- 4
We report it, you see it
We send every registration to SES.HOSPEDAJES within 24 hours. Your dashboard and a daily email show who's registered, who's missing and what was reported.
What you need
- Your property registered on SES.HOSPEDAJES, with web-service sending switched on (step 4 explains how)
- Your SES web-service username, password and establishment code
- Optional: admin access to your booking system (Cloudbeds, Beds24 or Smoobu)
Set it up in 5 steps
About 15 minutes. Prefer to do it together? Book a free call and we'll do it with you.
- 1
Create your account
Go to simpleguests.com/signup, enter your email and name, and click the link we email you. Your property is created with your account. The first 30 days are free, with no card.
- 2
Get your check-in link
In Properties you'll find your property's check-in link. It's what guests use to register before they arrive. Share it:
- in your booking confirmation or welcome message
- by WhatsApp or email before arrival
- printed as a QR code at reception, for anyone who arrives without registering
- 3
Connect your booking systemOptional
Under Integrations, connect your PMS so bookings and guest names appear by themselves, and every booking gets its own check-in link.
- Cloudbeds: with your own API key (Account → Apps & Marketplace → API Credentials).
- Beds24: with an invite code (Settings → Apps & Integrations → API).
- Smoobu: with your API key.
- No booking system? Use your check-in link from step 2.
- 4
Add your SES.HOSPEDAJES details
On the SES.HOSPEDAJES portal (hospedajes.ses.mir.es), log in with your digital certificate, DNIe or Cl@ve and, in your profile, tick “Envío de comunicaciones por servicio web”. You'll receive a web-service username (your NIF/NIE ending in WS) with its own password, and your establishment code. Then, in Simple Guests → Compliance, enter:
- Web-service username (ends in WS)
- Web-service password (not your portal password)
- Establishment code
You don't need a digital certificate in Simple Guests: it's only used to log into the SES portal.
In Catalonia (Mossos d'Esquadra) and the Basque Country (Ertzaintza) there's also a regional police register. You add those portal details in the same place; we prepare the file and remind you to upload it.
Then press Test connection. When it's green, you're ready.
- 5
Switch it on
In Compliance, activate sending. From then on every registration is reported automatically. Optionally:
- turn on automatic check-in emails to guests, with reminders 72 and 24 hours before arrival
- choose who gets the daily report of arrivals and registrations
Why owners use it
In your guests' language
Check-in and emails in English, Spanish, Catalan, French, German and Portuguese.
Nothing slips through
Failed reports are retried and you're alerted. The daily report shows who still has to register.
Privacy built in
Data is stored in the EU and deleted automatically when the legal retention period ends.
Questions
Do I need a digital certificate or a .p12 file?
Not for Simple Guests. You only need one to log into the SES.HOSPEDAJES portal and switch on web-service sending. We use your web-service username and password.
I already report on the SES portal. Is that a problem?
No. Once you switch Simple Guests on, stop entering guests on the portal yourself so nobody is reported twice.
What if I don't use a booking system?
That's fine. Share your check-in link or print its QR code; every registration is reported the same way.
What if a guest doesn't register before arriving?
They scan the QR code at reception and register in two minutes. If automatic emails are on, they also get reminders, and the daily report lists anyone still missing.
What happens if a report is rejected?
We retry it automatically and alert you (and our team). If the problem is your login details, we tell you exactly which ones to update.
We'll set it up with you, free
In a 15-minute call we connect your booking system and your SES.HOSPEDAJES details together, then you're live.