Guest registration compliance in San Sebastián, Spain
What San Sebastián hotels and short-term rentals are legally required to do for guests, and how Simple Guests handles it automatically.
What the law requires
Under RD 1059/2023 and RD 933/2021, every accommodation provider in Spain must report each guest to SES.HOSPEDAJES (Secretaría de Estado de Seguridad) — including minors, unlike most other jurisdictions covered here. Reports are due within 24 hours of reservation, cancellation, or arrival, and every guest aged 14 or older must sign confirming their details.
In San Sebastián, Simple Guests files these SES.HOSPEDAJES reports automatically the moment a guest checks in — no manual portal work, no month-end batches.
San Sebastián also requires filing with Ertzaintza, the Basque Country's police force. Simple Guests generates the batch file automatically after each check-in — you upload it once in the Ertzaintza portal, then mark it uploaded here.
How Simple Guests handles this
- Guests scan their ID and sign digitally during check-in — no paper forms.
- SES.HOSPEDAJES reports are filed automatically within 24 hours, covering reservation, cancellation, and stay-start events.
- Every record is retained for the full 3-year period automatically.
Set up your San Sebastián property
Free for 30 days, 10 live check-ins included, no card required.
Sources
Real Decreto 1059/2023 and Real Decreto 933/2021, as published in the Boletín Oficial del Estado (BOE).
Operational guidance only — not legal advice. Confirm specifics with local counsel before relying on this page.